Providing banking services to the State budget
Narodowy Bank Polski provides banking services to the State budget in the scope laid down in the Public Finance Act. NBP operates, among others, the central current account of the State budget and current accounts of the budget-financed entities and the state special-purpose funds managed by the Social Insurance Institution (ZUS) and President of the Agricultural Social Insurance Fund (KRUS). Moreover, subject to consent of the President of NBP, the Bank operates accounts of other legal persons pursuant to Article 51 (1) (4) of the Act on Narodowy Bank Polski as well as accounts of other entities having relevant authorisation to open accounts with NBP.
Narodowy Bank Polski operates accounts in the zloty and in foreign currencies. Since Poland’s accession of the European Union, NBP has operated accounts for handling funds transferred from the EU, and EU funds resulting from Poland’s membership contribution.
In 2002, Narodowy Bank Polski launched the enbepe electronic banking system. Since 2003, a certified quality management system has been in place at NBP, compliant with the PN-EN ISO 9001:2009 standard for banking services provided via an electronic banking system, which ensures that the quality of services rendered to account holders is steadily improved.
In September 2004, the enbepe online banking system was directly merged with the Integrated Accounting System of Narodowy Bank Polski (ZSK NBP). This brought the operational-accounting and recording-managerial software in line with the accounting requirements in the European System of Central Banks and with the principles of NBP-ECB cooperation. This change facilitated the management of funds by account holders and improved the performance of settlements. The NBP Integrated Accounting System allows on-line recording of funds movements between various accounts operated by NBP.
The inter-system Business to Business (B2B) interface, linking the NBP Integrated Accounting System with the Ministry of Finance’s IT system TREZOR (currently TREZOR3) was launched on 22 November 2005. The launch of the B2B interface with TREZOR was related with the implementation of new principles of providing banking services to the State budget. The principles are underpinned by the basic rule that bank accounts of budget-financed units are credited, on a daily basis, with funds to be drawn on a given day.
The B2B interface is a modern tool for communication between the account holder and NBP and also ensures high level of data transfer security. The communication between the NBP and Ministry of Finance’s IT systems is based on the standard of the Electronic Banking Board affiliated with the Polish Bank Association.
The accounts of other account holders are also operated by the B2B interface.
In March 2015, Narodowy Bank Polski commenced providing access to bank account holders to the NBP electronic banking system (NBE) which will ultimately replace the existing enbepe electronic banking system.
The NBE displays mobility, enhanced efficiency and high security. The system’s functionalities are made available via the on-line www browser and on mobile devices. Therefore, this does not require installation of additional software in the locality of the account holder.
The user’s modern interface, built on existing technological solutions for on-line apps, ensures a convenient and intuitive access to its functions and the system’s data, and guarantees transaction security.
Apart from banking services, the Bank provides, via the NBE, new services (which were not available in the enbepe system), in particular:
- mobile banking (remote access to the bank account),
- the order for cash withdrawal services,
- handling requests,
- term deposit services,
- services concerning the order to demand revoking the SEPA payments,
- currency calculator enabling currency conversion at the exchange rates announced by NBP,
- interest calculator used for the simulation of the interest on deposits,
- providing information to the client.
The NBE system services the current and future needs of NBP’s clients for operating bank accounts, and main benefits resulting from its implementation include:
- ensuring continuity of services relating to the placing of order payments and handling of enquiries to NBP’s clients twenty four hours a day, seven days a week for 365 days
- alternative, within a defined scope, methods of accessing selected banking products and services: the www channel, mobile channel, and emergency channel
- streamlining the architecture of a solution on the part of the client (one NBE application replacing the existing two modules CL@nd and VideoTEL)
- introducing an intuitive, ergonomic and user-friendly interface compliant with the new layout of NBP
- providing the clients with the training version of NBE and e-learning.
Narodowy Bank Polski ensures that users of the NBE system are provided with maintenance support for servicing the system and bank accounts, via the telephone (0 801 111 000), by e-mail (firstname.lastname@example.org) and directly in the NBP electronic banking system.
Providing services to account holders has been regarded as one of the critical functions of the central bank; therefore, the need to ensure their continuity has been recognized. The NBP Business Continuity Plan comprises activities which ensure the resumption of these functions out of a back-up location, should a threat arise preventing access to the Head Office or the Regional Branch of NBP in Warsaw or in case NBP staff are required to leave the two facilities.